Horstman House - #402 - 3 Bedroom

Thank you for your 4/5 rating and for sharing this detailed feedback. We’re sorry the dusting, blinds, tea supplies, and handwash were not up to standard, and we’ll share your comments with our housekeeping team for review. We appreciate your helpful notes and hope to provide a better experience next time.

With so many great places to choose from in Whistler, it’s an honor to host you again, Mike! We would like to thank you for your continued confidence and trust in choosing our accommodations as your home away from home and we hope to continue to welcome you back every time!

Thank you for your feedback, Mary-Anne! We’re so glad to hear that you enjoyed your stay, especially the hot tub, spacious unit, and beautiful views. I’m also happy to know that Emily made a positive impression with her friendly service. I apologize for the confusion with the registration process and the email reminders. We’ll look into this to make sure it’s clearer for future guests. Your comments about the cooking utensils and temperature will also be reviewed to improve the overall experience. We hope to welcome you back soon for another enjoyable stay!

Thank you Cheryl! We are so pleased you had a 10/10 stay and hope you had a wonderful time in Whistler!

We are so pleased to learn that you enjoyed your overall stay and we hope to welcome the opportunity to host you again in a very near future!

Thank you for your review!