Lake Placid Lodge 19

Thank you for sharing your feedback. We’re glad to hear you enjoyed the clean room, amenities, and that our team was able to assist quickly when needed. We apologize for the inconvenience with the arrival instructions and the TV signal issue. We appreciate you bringing these items to our attention and will share your feedback with our team to help improve the guest experience. We hope to welcome you back again for an even smoother stay!

Thank you for your feedback. We're pleased to hear that you found the room clean and felt it offered good value for the price. Your comments are appreciated and encourage our team to maintain high standards. We hope to have the opportunity to welcome you again in the future.

Nous vous remercions encore d'avoir pris le temps de partager vos précieux commentaires, Vivianne. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement !

Thanks so much for leaving us your review, Tim. We appreciate your time and feedback! We're sorry your stay wasn't the 5-star experience you expected it to be. Our team is doing their best to ensure all our guests have all the amenities they need during their stay. We regret that there were some elements of your stay that fell short of your expectations, even though we do make notable mention of all elements that are to be included in our guests stay. Furthermore, we apologize for any confusion caused by incorrect instructions for check-in and would like to thank you for bringing this to our attention. We would hope to work with you more personally during your booking process so we can ensure that no stone is left unturned, Thank you again for taking the time to give us feedback about your stay with us. Your input helps us provide better hospitality experiences for all our guests in the future.

Communication is very important to us, and we always encourage an open dialogue to ensure that your stay with us feels like a home away from home! Had we known more about your needs during your stay, we would have done everything in our capacity to remedy them for you! We would love to welcome the opportunity in working with you personally to ensure that we find the perfect accommodation for your next stay!