Lake Placid Lodge #19

Nous vous remercions encore d'avoir pris le temps de partager vos précieux commentaires, Vivianne. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement !

Thanks so much for leaving us your review, Tim. We appreciate your time and feedback! We're sorry your stay wasn't the 5-star experience you expected it to be. Our team is doing their best to ensure all our guests have all the amenities they need during their stay. We regret that there were some elements of your stay that fell short of your expectations, even though we do make notable mention of all elements that are to be included in our guests stay. Furthermore, we apologize for any confusion caused by incorrect instructions for check-in and would like to thank you for bringing this to our attention. We would hope to work with you more personally during your booking process so we can ensure that no stone is left unturned, Thank you again for taking the time to give us feedback about your stay with us. Your input helps us provide better hospitality experiences for all our guests in the future.

Communication is very important to us, and we always encourage an open dialogue to ensure that your stay with us feels like a home away from home! Had we known more about your needs during your stay, we would have done everything in our capacity to remedy them for you! We would love to welcome the opportunity in working with you personally to ensure that we find the perfect accommodation for your next stay!